We accept returns of domestic orders within 30 days of the date the order was shipped pending it meets these requirements:
Only items not on sale are available for returns.
Returns will be subject to a 25% restocking fee, which will be deducted from your refund.
Outbound shipping fees are not refundable.
Products must be returned unworn, unwashed, in their original condition and with all tags attached. Please include the original order packing slip in your return package.
If the product is received damaged, we must be notified with photographic evidence within 3 days of receipt of the item.
We ask that you wear underwear when first trying-on your purchase.
We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
On sale items and products marked final sale cannot be returned.
For international returns, return policy shipping and any reverse duties are the responsibility of the customer.
All return policy shipping costs are the responsibility of the customer. Send to: PO Box 534 Caldwell, TX 77836
To request a return ticket MESSAGE THE CHAT ON THIS SITE or you can email:
Please include the original order packing slip in the return package.
Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered.
If your return is accepted, your refund will be processed and applied to the original method of payment.
Note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times of financial organizations.
Outbound shipping fees from the original order are not refundable.
This concludes the 3rd Party People return policy.